FAQ
The Answers You Need
What happens after we book
You will receive a confirmation email within 12hours. If you have not recieved any correspondence in 24 hours please contact us. The easiest and quickest way is by phone 02045321811
Payments Accepted
We accept all major credit cards, PayPal and clear-pay. If you have placed a deposit for a service with us the full payment needs to be paid before the job can start. We will email you with all the details and a confirmation will be sent to you. If you have any questions please use our FAQ section or Contact us by email Info@caliamo.co.uk or call us 02045321811
Satisfaction Guarantee
We constantly monitor our work, and should any area fail to meet strict cleaning standards it will be resolved immediately. And of course, we always encourage customer communication and value your input to perfect our quality of service.
Professional Staff
Here are some of the benefits when choosing us. ⚫️ PROFESSIONAL STAFF! ⚫️ALL STAFF DBS APPROVED! ⚫️ ON SITE REPORT & CHECKS!
Problem with booking
If you are having any problems booking a service or would like more information please email us and we will respond within 24hours, or Call 02045321811
Cancellation Policy
Full payment may be taken should you wish to cancel within a 24 hour period. If you need to cancel please contact us immediately 02045321811 or email info@caliamo.co.uk
Covid-19
Due to the recent health crisis we will be conducting a phone consultation before entering any premises or property to get a full picture of what you expect and the service you require.We may ask if anyone has any recent symptoms or health conditions that could affect the service.
If you still have questions for us, please don’t hesitate to get in touch. Someone on our team will be happy to assist you.