Terms and Conditions

These Terms and Conditions (the “terms and conditions” ) govern the use of Caliamo.co.uk (“the site”) This Site is a cleaning company website.  

By using this site, you indicate that you have read and understand these Terms and Conditions and agreed to abide by them at all times. 

Intellectual property 

All content published and made available on our site is the property of CALIAMO Ltd this site is a cleaning company website. 

By using this site you indicate you have read and understood the terms and conditions and agree to abide by them at all times.

Acceptable use 

As a user of our site you agree to use our site legally, not to use our site for illegal purposes, and not to:

  • Harass other users on the Site;

  • Violate the rights of other uses of our Site;

  • Violate the intellectual rights of site owners or any third-party to the Site;

  • Hack into the account of another user of the Site;

  • Act in any way that can be considered fraudulent

  • Post any material that may be deemed inappropriate or offensive;

  • —-----------------------------------------------------------------------------------------------

If you believe you are using this site illegally or in a manner that violates these terms and conditions, we reserve the right to limit, suspend or terminate your access to the site. 

We also reserve the right to take any legal steps necessary to prevent you from using this site.

User contribution 

Users may post the following information on our site;

  • Photos 

  • videos 

  • public comments

By posting publicly on our site, you agree not to act illegally or violate these terms and conditions.


  1. When you create an account on our site do you agree to the following you are solely responsible for your account and the security and privacy of your account including passwords or sensitive information attached to the account; and

  1. All personal information you provide to us for your account is up-to-date and accurate and truthful that you update your personal information if it changes

We reserve the right to spend or terminate your account if you’re using the site illegally or if you violate these Terms and Conditions

Sale of Services

These Terms and Conditions govern the sale of Services or Goods

We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.

The following services are available on our site 

  • Cleaning Services (Domestic /Commercial).

  • Handyman

  • Garden Services and 

  • Other Professional Services

The Service will be paid for in full before the Service start date.

These terms and conditions apply to all the services that are displayed on the site at the time you access it. All information descriptions or images that we provide about our services are as accurate as possible. However, we are not legally bound by such information, descriptions or images that we cannot guarantee the accuracy of the services we provide. You agree to purchase services from our site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it comes necessary. If we cancel the order and already processed your payment will give you a refund equal to the amount you paid. You agree that this is your responsibility to monitor your payment instalment to verify any refund.

Third-party goods or services 

Our site may offer goods or services from third parties. We cannot guarantee the quality accuracy of goods and services made available by third parties on our Site.

User Goods and services 

Our site allows users to sell goods and services. We do not assume any responsibility for the goods and services users sell on our site. We cannot guarantee the quality or accuracy of any goods and services sold by users on the site. However if you are made aware that a user is violating the terms and conditions, We reserve the right to suspend or prohibit the user from selling goods or services on site.


Your subscription does not automatically renew. you’ll be notified before your next payment is due and must authorise that payment in order for your Subscription to continue.


we accept the following payments on our site

  • Credit Card 

  • PayPal 

  • Direct Debit 

  • Apple Pay 

  • Cash on Site

When you provide us with your payment information and authorise our use of the payment instrument you have chosen to use. By providing us with your payment information you authorise us to charge the amount you to this payment instrument.

If we believe your payment has violated any law or these terms and conditions we reserve the right to cancel or reserve your transaction.

Right to cancel and receive reimbursement 

If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase your services from us within 14 days without giving notice.

The cancellation period 

  • Will and 14 days from the date of purchase when you purchased a service

To exercise your right to cancel you must inform us of the decision to cancel in the cancellation period 

To cancel Contact Us 




Caliamo LTD, Kemp House

152-160 City Road, London EC1V 2NX 

you may use a copy of the cancellation form found at the end of the terms and conditions but you are not required to do so.

The right to cancel does not apply to 

  • Goods or Services other than the supply of Water, Gas, Electricity or district heating, where the price depends upon fluctuations in the Financial market that we cannot control and may occur during a cancellation period;

  • Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance;

  • Newspapers magazines or periodicals except for Subscriptions such as publications; and

  • Accommodation, transport of goods, vehicle rental services, catering or services related to leisure activities. If the contract includes a specific date or period of performance.

Effects of Cancellation

If you requested the performance of services begins during your cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have committed us your decision to cancel this contract.  We will reimburse you any amount you have paid above this proportionate payment.

We will make the reimbursement using the same form of payment as you use for the initial purchase unless you expressly agree otherwise. You will not incur any fees because of the reimbursement.

That’s right to cancel and reimbursement is not affected by any return or refund policy we may have.


Refunds for Services

We Provide refunds for all our services sold on the site as follows;

  • The services will be fully refunded if the terms of the contract are 24hours before the service is scheduled to be provided.

Consumer protection law

Where the sale of goods act 1979 the consumer rights act 2015 and any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under the legislation. These Terms and Conditions will be read subject to the mandatory provisions of the legislation.  If there is a conflict between the Terms and Conditions that the legislation, the mandatory provisions of the legislation will still apply.

Links to other Websites 

Our Site contains links to third-party websites or services that we do not own or control. 

We are not responsible for the content, policies or practices of any third-party website or services linked to our site. It is your responsibility to read the terms and conditions and privacy policies of these third parties before using these sites.

Limitation of Liability 

Caliamo LTD and our directors, officers, agents employees subsidiaries and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the site.


Except where prohibited this by law by using this site you indefinitely and hold harmless CALIAMO Ltd and our directors, officers, agents, employees, subsidiaries and affiliates from any Actions, Claims, Losses, Damages, Liabilities and Expenses including legal fees arising out of your site use of the site or your violation of these Terms and Conditions.

Applicable law These terms and conditions are governed by the laws of the country of England


If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, These provisions will be deemed void and will be removed from these terms and conditions. All other provisions will not be affected by the removal and the rest of the terms and conditions will still be considered valid.


These terms and conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our site and the way we expect users to behave on our site. We will notify users by email of changes to these terms and conditions or post a notice on our site.

Contact details 

Please contact us if you have any questions or concerns. Our contact details are as follows;

Caliamo LTD at: 



Caliamo LTD, Kemp House

152-160 City Road, London EC1V 2NX 

You can also contact us through the feedback form available on our website

Effective date

Cancellation form

If you want to cancel your contract of sale with us you may use this for my email or post it back to us at the address below

Caliamo LTD, Kemp House

152-160 City Road, London EC1V 2NX 

Email: Info@Caliamo.co.uk

I hereby give notice that I cancel my contract of sale for the following goods or services;

Ordered on

Received on

Customer name

Customer address



Cleaning services agreement

This cleaning services agreement is dated  


Client name: 

Client Address:

(The ‘Client’ )


Caliamo LTD

Kemp House, Caliamo LTD, 152-160 City Road, EC1V 2NX 

(The ‘Contractor’ ) 


  1. The client is of the opinion that the contractor has the necessary qualifications, experience and abilities to provide cleaning services to the client.

  1. The contractor is agreeable to providing such professional services to the client on the terms and conditions set out in the agreement.

In consideration of 

the matter is described above and of the mutual benefits and obligations set forth in the agreement. The receipt and sufficiency of which consideration is hereby acknowledged and the client and contractor (individually to the ‘parties’ to this agreement agree as follows;

Services provided

  1. The client hereby agrees to encourage the contractor to provide the client with the following Cleaning services (the ‘services’ ) 

  • clean

  1. The venue for the delivery of the services is; 

  • The home address of client

  1. The time for the delivery of the services is

  • Example Monday, the 11th of February 2020 between 3 and 5 pm

  1. The services will also include any other Cleaning task that the parties may agree on. The contractor hereby agrees to provide such services to the client

Term of agreement

  1. A term of this agreement the term will begin on the day of the agreement and will remain in full force and effect until the completion of the service of the services subject to earlier termination as provided in this agreement the term may be extended with the written consent of both parties.

  1. In the event that either party wish to terminate this agreement prior to the completion of the services that party will be required to provide one day's written notice to the other party.


  1. The Parties agree to do everything necessary to ensure that the terms of this agreement take effect.


  1. Except as otherwise provided in this agreement. All monetary amounts referred to in this agreement are GDP


  1. The contractor will charge the client a flat fee of e.g. £1 for the services ( The ‘payment’) 

  1. A deposit of £50.00 (the ‘Deposit’ ) is payable by the client upon execution of this agreement.

  1. For the remaining amount the client will be invoiced when the services are complete.

  1. Invoices submitted by the contractor to client are due within 7 days of receipt.

  1. In the event, this agreement is terminated by the client prior to completion of the services but where the services have been partially performed the contractor will be entitled to pro-rata payment of the Payment to the date of termination provided there has been no breach of contract on the part of the contractor.

  1. The above payment includes value-added tax

  1. The contractor will be responsible for all income tax liability and national insurance or similar contributions relating to the payment and the contractor will indemnify the client in respect of any such payments required to be made by the client.

  1. The contractor will be solely responsible for the payment of all remediation and benefits due to the employee of the contractor, including any national insurance, income tax or any other form of taxation or Social Security costs.

Reimbursement of expenses

  1.  The contractor will be reimbursed for the following experiences reasonably incurred by the contractor in connection with providing the following services; 

  •  If there is no on-site parking the client will need to pay any parking expenses made on the job

Interest on late payment 

  1. Interest payable on any overdue amounts on this agreement is charged at a rate of 20% per annum and the maximum rate enforceable under applicable legislation whatever it is lower.


  1. Confidentiality information (the ‘confidential Information’ )  refers to any data information relating to the business of the client which would reasonably be considered to be proprietary to the client including, accounting records, business purposes and client records and that is not generally known in the industry of the client and where the release of that confidential information could reasonably be expected to cause harm to the client 

  1. The contractor agrees they will not disclose, divulge, reveal or report or use any of the purposes any confidential information which the contractor has obtained, except as authorised by the client as required by law. The contract further Agrees that they will not disclose, divulge, Reveal, Report or use any personal information of the client without the knowledge prior written consent of the client.The obligations of confidentiality will apply during the term or serving definitely upon the termination of this agreement. 

Return of property 

  1. Upon the expiry or termination of this agreement, the contractor will return the client any property,  documentation,  records of confidential information which the property of the client.

Capacity / independent contractor

  1. In providing the services under this agreement is expressly agreed that the contractor is acting as an independent contractor and not as an employee. The contractor and the client acknowledge that this is agreement does not create a partnership or joint venture between them and is exclusively a  contract of service. 


  1. Except as otherwise provided in this Agreement,  the contractor will have full control of the working time methods and decision-making in relation to the provision of the services in accordance with the agreement.  the contractor will work autonomously and not in the direction of the client. However the contractor will be responsible needs and concerns of the client. 


  1. Except as otherwise provided in this agreement the contract to provide at the contractors own expense any or all equipment, accessories, chemical solvent, cleaner fluids, work wear, and any other supplies necessary to deliver the services in accordance with the agreement 

No exclusivity 

  1. The parties acknowledged this agreement is non-exclusive and either party will be free, during and after the term to encourage or contract with third parties for the provision of services similar of the service.


  1. All notices, requests, Demands and other communication required or permitted by these terms of this agreement will be given in writing and delivered to the parties at the following address

  1. Clients name: 

Clients Address:

  1. Caliamo LTD at 

Kemp House

152-160 City Road, London EC1V 2NX 

Or such other address as either party may from time to time notify the other.


27. Except to the extent paid in settlement from any expressible insurance policies and to the extent permitted by applicable law each party agrees to indefinitely and hold harmless the other party, and its respective directors, shareholders, officers, agents and employees and permitted successors an assigns against all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind and amount whatsoever which result from arising out of any act or omission from the indemnifying party. its respective directors, shareholders, affiliates, officers, agents, employees and permitted successors and assigns that occurs in connection with this agreement. This indemnification will survive the termination of this agreement

Modification of agreement 

28. Any amendment or modification of this agreement or additional obligation assumed seen by either party in connection with this agreement will only be binding if evidenced in writing signed or an authorised representative of each party. 

Time of Essence 

29. Time is not of the essence in this agreement no extension a variation agreement will operate as a waiver for this provision. 


30. The contractor will not voluntary or by operation of law assign or otherwise transfers application under this agreement without the prior consent of the client. 

Entire agreement 

31. This is in agreed that this is no representation, warranty, collateral agreement or condition affecting this agreement except as expressly provided in this agreement.


 32. The agreement will ensure to the benefit of and be binding to the parties and their respective heirs, executors, administrators and permitted successors and assigns.


33. Headings are inserted for the convenience of the parties only and not to be considered when interpreting the agreement.


34. words in the similar mean and include the plural vice versa words in the masculine mean include the feminine voice versa.

Governing law 

35. the agreement will be governed by and construed in the conference with the laws of England


36. In the event that any of the provisions of the agreement are held to be invalid or unenforceable in whole or in part, all our provisions for nevertheless continue to be valid and enforceable with the invalid and unenforceable parts served from the remainder of this agreement


37. The waiver by either party of a breach, default, delay or omission of any of the provisions of this agreement by the other party will not be construed as a waiver for any subsequent breach up in the same on the provisions. 

In witness whereof, the parties have duly affixed their signatures under hand and seal on this 



Caliamo LTD :